Contact

Get in touch

We’re here to answer your questions and listen to your suggestions.

419 Allan St

Daly City, CA 94014

(415) 816 – 0354
[email protected]

We’re hiring! View open positions.

Contact Us

We’d love to hear from you. We’re here to answer your questions and listen to your suggestions.

Hours

Mon – Fri
8:00 am — 5:00 pm

Sat
9:00 am — 3:00 pm

Sun
Closed

Contact

Email
[email protected]

Phone
(415) 818-8081

Let’s Connect

Frequently Asked Questions

Have questions? We have answers.

What are your operating hours?

We are open from 8 AM to 5 PM, Monday to Saturday. We’re closed on Sunday. Holiday hours may vary, so please call or check our website for specific information on those dates.

Damages and Issues

We accept the return of products if the item arrived damaged or incorrect. Customers have the right to apply for a return within 3-5 business days after delivery of the product. 

Please inspect your item as soon as you receive it. Please notify us via [email protected] of any damages within 3 business days so that we can file a claim on your behalf to the freight company. Claims received in excess of 3 business days beyond the delivery will not be accepted. If customer signs delivery receipt or install your product, customer is accepting the product in its condition. Please note that the claim must attached at least 3 clear photos of the damaged item and packing within 3 business days. We will not be able to process your claim without photos.

Why you choose us?

Is parking available?

Yes, we have a parking lot and street parking is also available.

Cancellations

We accept order cancellations before the product is shipped or produced. If the order is canceled before the order enters production, you will get a full refund deducted 3% transaction fee. 

If you request to cancel the order when the product is almost finished and it’s too late to cancel, you would be charged a 50% restocking fee for canceling the order. We will deduct it from the order amount.

Refund time: within 5 business days. You can always contact us for any refund questions at [email protected]

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it may take some time for your bank or credit card company to process and post the refund, too.